NOÉ – Shipping Policy

At NOÉ, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below:

Processing Time
• Orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time & Rates
• Estimated delivery time is 5–12 business days, depending on your location.
• Shipping rates are calculated at checkout based on your destination.
• A tracking number will be sent to your email once your order has been shipped.

Shipping Regions
• We currently ship worldwide. If your country is not available at checkout, please contact us.

NOÉ – Return & Refund Policy

At NOÉ, we care about your satisfaction. If something isn’t quite right with your order, we’re here to help.

Returns
• Returns are accepted within 14 days of receiving your order.
• Items must be unworn, unwashed, and in original condition and packaging.
• Please include your order number or proof of purchase with your return.

Refunds
• Once we receive and inspect your returned item, you’ll get an update via email.
• If approved, your refund will be issued to your original payment method within 5–10 business days.